Effective Date: 17th Sep 2025
Information We Collect
- From Customers: Name, contact info, booking details, payment information.
- From Beauticians: Name, contact info, professional license/certification, service details, payout details.
- Automatically: Device info, IP address, browsing activity (via cookies).
How We Use Information
- To provide and improve our services.
- To process bookings and payments.
- To verify Beauticians’ identities and qualifications.
- To communicate with users (confirmations, updates, promotions).
- To ensure trust, safety, and fraud prevention.
Sharing of Information
- Beauticians: Customer details needed to deliver services.
- Customers: Beautician profiles and service details.
- Payment processors for secure transactions.
- Legal authorities if required by law.
We do not sell personal data.
Data Security
We use encryption and industry-standard safeguards. However, no online platform is 100% secure.
Data Retention
We retain data as long as needed for legal, tax, and operational purposes.
User Rights
- Access, update, or delete your account information.
- Opt-out of promotional communications.
- Request data deletion (subject to legal requirements).
Refund & Return Policy
- Damage : Once damage order is return and approved then the order will be delivered in 7 days .
- Return & Exchange : If return is approved then exchange or replaced product will be delivered in 7 days. Return should be made within 7 days after receiving the product
- Refund policy : If approved then refund will be credited to the original payment method within 7 days.
- Shipping policy : All orders will be delivered within 7 days
Third-Party Services
Our Platform may link to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for children under 18.
Updates
We may update this Privacy Policy from time to time. Continued use of the Platform means acceptance of changes.
Contact
For questions, contact us at: 044-23745315
